1. Malaysia’s National Transformation Programme (World Bank Study)

    This study examines an institutional innovation, the Performance Management and Delivery Unit (PEMANDU), for making, monitoring and revising ambitious plans for reform involving coordination between public and private actors and among government entities. These capacities are key to implementing new industrial policies and improving government performance in both developing and advanced countries. For both tasks even the most thorough and inclusive designs for change are likely to be incomplete or faulty, and success depends on institutionalizing a process for adjusting them to unforeseen circumstances, while holding decision makers accountable. PEMANDU originated in Malaysia and has been adopted in various forms in countries as different as Tanzania, India, and South Africa as a possible means to renovate governance and deliver growth..

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  2. Innovations for Successful Societies (Princeton University Report)

    In 2008 Malaysia’s voters expressed deep discontent with government services by handing the ruling coalition, Barisan Nasional, its worst election performance since independence in 1957. Poor service delivery reflected gaps in accountability, disparities in policy planning, and inadequate coordination across public agencies, especially at the ministerial level. After assuming office in 2009, Prime Minister Najib Tun Razak appointed Idris Jala....

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